Trophy Foods Inc. (
“Trophy Foods”, “we” “us”, “our”) is committed to protecting the privacy and confidentiality of personal information in our custody and control. This Privacy Policy explains how we collect, use, disclose and protect personal information in the course of providing our services, including the website located at www.trophyfoods.com (the
“Website”) (collectively, the
“Services”).
1. Collection and Use of Personal Information
2. Information Collected Automatically
3. Disclosure of Personal Information
4. Third Party Links
5. Safeguards
6. Retention of Personal Information
7. Your Rights
8. Updates to our Privacy Policy
9. Contact
We collect personal information directly from you unless we have your consent or are legally permitted to collect your personal information indirectly.
Inquiries. If you contact us with an inquiry, we will ask for your name and contact information in order to respond to your inquiry.
Job Applications. If you apply for a job at Trophy Foods you may be asked to provide us with certain personal information about yourself, such as your resume, cover letter, or similar employment-related materials. We use this information for the purposes of processing and responding to your application and assessing your suitability for current and future career opportunities.
We may collect other information that you choose to provide to us, or that we collect with your consent.
Use. We use the personal information we collect to provide the Services. This includes:
- Providing services, you request and providing customer service and support;
- Communicating with you about products, services, and events that may be of interest;
- Aggregating or otherwise anonymizing your personal information for use for technical, research, and analytical purposes;
- Better understanding how you use the Website and our services, in order to improve the Website and our services and develop new products or services;
- Protect you and Trophy Foods from error, fraud, and other harms;
- Requesting and collecting feedback and responding to requests and complaints;
- Meeting our regulatory and other legal reporting obligations;
- Managing our business, including to maintain business records for reasonable periods, enforce our agreements, and collect amounts owing to us.
Where personal information is processed with consent, you may (subject to contractual and legal restrictions) refuse to provide your consent, or choose to withdraw your consent, to our processing of your personal information by contacting us as described in the “Contact” section below. Note that if you refuse to consent, or withdraw your consent, to certain processing of your personal information, we may not be able to provide certain parts of our Services.
Log Files. When you use the Website, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, referring/exit pages and URLs, number of clicks and how you interact with the Website, domain names, landing pages, and pages viewed, mobile carrier, and similar information. Log files help us to monitor, analyze, improve and maintain the Website and to diagnose and fix technical issues.
Analytics. We may use third party service providers like Google Analytics to collect information about your use of the Website, such as the features used and time spent on the Website, to help us better understand our users and improve the Website. For information about how information is processed in connection with Google Analytics, please read the Google Analytics Policy
here.
Service Providers. We may transfer personal information to third party service providers that provide certain services on our behalf, such as data hosting and processing, marketing, analytics, and information technology services. Some of these service providers may be located outside of Canada, including in the United States. While outside of your jurisdiction of residence, personal information will be subject to applicable foreign laws, which may permit government and national security agencies to access your information in certain circumstances. For more information about the way in which our service providers treat personal information, please contact us as set out in the “Contact” section below.
Sale of Business: We may transfer personal information as an asset in connection with a prospective or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceeding) involving all or part of Trophy Foods or as part of a corporate reorganization or other change in corporate control.
Other. We may disclose personal information to meet our legal and regulatory obligations or otherwise as permitted or required by law, including to comply with a subpoena or warrant, to law enforcement in connection with an investigation, to protect our rights and the safety and security of our employees, and to enforce our agreements and collect debts owed to us.
The Website may contain links to other websites that Trophy Foods does not own or operate. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.
We protect personal information using safeguards that are appropriate to the sensitivity of the information. These safeguards may include measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. We limit access to personal information to our employees and service providers who require access in connection with their role or function. Each of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. We keep our employees informed about our policies and procedures for protecting personal information.
Despite these measures, since no system or security measure is completely secure, it is possible that personal information may be lost, stolen or accessed without authorization.
In addition to the measures to protect personal information described in this Privacy Policy, Trophy Foods has internal procedures and policies regarding our handling of personal information to facilitate compliance with this Privacy Policy and applicable laws, including with respect to retention and access to personal information and complaints. For more information about these procedures and policies, please contact us as described in the Contact section below.
Personal information is maintained on our servers or those of our service providers and is accessible by authorized employees, representatives and agents who require access for the purposes identified in this Privacy Policy. Trophy Foods retains your personal information for as long as necessary to fulfill the purposes for which it was collected, to fulfill our legitimate business needs to retain personal information for auditing, reporting or dispute resolution purposes, and to comply with legal requirements. When your information is no longer needed it will be destroyed or made anonymous.
You may request access to or correction of your personal information in our control. In certain circumstances, you may also request that your personal information be deleted. These rights are subject to certain restrictions and limitations provided by law. If you would like to exercise any of these rights, or if you have any questions or complaints about our handling of your personal information, please contact us as described below. We may request certain personal information for the purposes of verifying your identity.
If we change our Privacy Policy, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.
For questions, inquiries or requests, please contact our Privacy Officer at
Phone: 1-800-693-6887
Email:
privacy@trophyfoods.com
Mail: 71 Admiral Blvd., Mississauga, ON, L5T 2T1.
